Was your vehicle towed? Start here.
If your vehicle was towed from private property, call Day and Night Towing at 818-701-5911 before coming to the lot. Our office can confirm that your vehicle is here, what documents you need to bring, the total amount due, and when you can pick it up. Calling first is the fastest way to avoid a second trip.
Call before you come
Requirements can differ depending on who owns the vehicle, why it was towed, and who is picking it up. One phone call lets us confirm your specific situation so you arrive with the right paperwork and the right payment method. Spanish-speaking support is available.
What you will usually need?
Most vehicle releases require the following. Confirm your specific situation by phone before you arrive.
- Valid government-issued photo identification
- Proof that you own the vehicle or have legal authority to release it
- Current registration, if available
- Payment for the towing, storage, and any applicable charges
- Written authorization if you are picking up on behalf of the registered owner
Release hours
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Call 818-701-5911 to confirm current release hours and availability.
Personal belongings inside the vehicle
If you need to retrieve personal items from your vehicle, call the office first. Access to personal property follows applicable law and our release process, and we will explain what is required for your situation before you make the trip.
If you believe your vehicle should not have been towed
We understand this is frustrating. If you believe there was a mistake, call the office at 818-701-5911 and ask to have the concern documented and reviewed. Please have the vehicle information, the date, and the location available. We would rather review the details with you directly than have the question go unanswered.
Why vehicles get towed from private property?
Day and Night Towing removes vehicles from private property only when the property is signed up with us and the required signs are posted. Common reasons a vehicle is removed include:
- Parking without permission on private property
- Blocking a driveway, gate, or access point inside the property
- Parking in a fire lane or a marked no-parking area
- Parking in a resident, tenant, or customer space without authorization
- Parking in a handicap space without proper placard or plates
- Abandoned or long-term unauthorized parking
We do not remove vehicles from public streets. Vehicles on public streets are handled by the city.
Frequently Asked Questions
My car was towed. How do I get it back?
Call Day and Night Towing at 818-701-5911. The office will confirm your vehicle is at our lot, explain what documents you need, tell you the total amount due, and confirm when you can pick it up
What do I need to bring to release my vehicle?
In most cases, valid photo identification, proof of ownership or legal authority to release the vehicle, and payment for applicable charges. Call before arriving so we can confirm exactly what applies to your situation.
Can someone else pick up my vehicle for me?
Usually yes, with written authorization from the registered owner plus that person’s valid identification. Call first so we can confirm what is required.
Can I get my belongings out of the car?
Call the office first. Personal property access follows applicable law and our release process, and we will explain the requirements before you come.
How much do I owe?
Charges can include towing, storage, and other applicable fees depending on the situation and how long the vehicle has been at the lot. Call 818-701-5911 with your vehicle information for the current total.
What are your release hours?
[] Call 818-701-5911 to confirm current release hours and availability.
Do you tow from public streets?
No. Day and Night Towing handles private property only. Vehicles on public streets are handled by the city.
Do you have Spanish-speaking support?
Yes. Spanish-speaking support is available for release questions, required documents, charges, and next steps. Se habla español.
Day and Night Towing is a local Northridge towing company, not a broker or out-of-area call center
Day and Night Towing | 18657 Parthenia St, Northridge, CA 91324 | 818-701-5911 | info@dayandnighttowing.com
Se habla espanol. Spanish-speaking call support available.